Introduction
This Privacy Policy outlines how BoardCoachNow (“we”, “our”, “us”) collects, processes, and safeguards personal information of our users and clients—primarily board members, directors, and C-level executives—who engage with our coaching and mentoring services. This policy applies to users based in Switzerland and reflects the legal standards under the Swiss Federal Act on Data Protection (revFADP), while maintaining alignment with global best practices including Canada’s PIPEDA and the EU GDPR.
Privacy Policy
To provide high-value coaching experiences tailored to leadership development, we collect specific types of data:
Identification data: name, title, company affiliation, contact details
Professional data: role history, coaching goals, progress notes, session recordings (only with consent)
Technical data: IP address, device type, browser type, interaction history
Communications: inquiries, feedback, and support messages
We use this data exclusively to:
Personalize and deliver coaching sessions
Track and analyze client progress over time
Process billing and communicate program updates
Ensure legal and ethical compliance with coaching frameworks
Data is retained only as long as necessary for these purposes, and always within secure, access-controlled environments hosted in Switzerland or EEA jurisdictions.
GDPR
Under GDPR, as well as Swiss privacy law, users have the right to:
Access their personal data and request corrections
Withdraw consent at any time without affecting prior lawful processing
Request data deletion or portability
Restrict or object to certain forms of processing, especially for marketing or profiling
Be informed of data breaches where applicable
We only process personal data when we have a valid basis, such as consent, contractual obligation (e.g. signed coaching engagement), or legitimate interest in improving executive services.
Cookie Policy
4.1 Types of Cookies Used
Our platform uses cookies to enhance user experience and maintain secure access to coaching dashboards:
Essential Cookies: Ensure platform functionality and session persistence
Performance Cookies: Analyze user navigation patterns (e.g. which pages or tools are used most)
Preference Cookies: Store language or user-selected configurations
Analytics Cookies: Help refine coaching content based on aggregate usage
4.2 How to Disable Cookies
Cookies can be managed through your browser settings. Non-essential cookies are subject to opt-in at first login. If you decline certain cookies, some coaching resources or dashboard features may be limited.
Third-Party Disclosures
We do not sell, lease, or expose personal data for advertising. However, under strict confidentiality agreements, we may share your data with:
Certified executive coaches working under BoardCoachNow’s brand
Secure videoconferencing platforms (e.g., for virtual coaching)
Swiss-based accounting or billing partners
IT service providers ensuring platform functionality
All third parties are contractually bound to adhere to Swiss data privacy standards and cannot reuse or resell your information.
Data Security Measures
We are committed to the highest level of data protection. Measures include:
Encrypted storage and communications (TLS 1.3, AES-256)
Zero-access encrypted cloud for sensitive coaching notes
Biometric or MFA access for coach-side portals
Routine penetration testing and secure coding protocols
Automated session timeout and granular user permissions
We apply a principle of minimal access—only those directly involved in your coaching journey can access relevant data.
Effective Date
This Privacy Policy is effective as of June 24, 2025. Updates will be posted with clear notice to users. Clients will be prompted to review and acknowledge any material changes impacting their rights or our responsibilities.